A number of courses have been run at the Improvement Academy in Ninewells Hospital in Dundee focussing on Minute Taking. The course has proven to be extremely successful with more dates being added all of the time. The content of the course has been developed to incorporate the skills and processes of minute taking utilising the internal mechanisms and templates of the organisation. Course Tutor Paula Bauge who wrote and developed the course commented that
“I have changed the content and delivery schedule of the course based upon the feedback received from previous participants. Every course so far has been enjoyable and interesting. As well as the learning that is taking place, the participants have thoroughly enjoyed the experience and feedback has been very positive”
General feedback is that participants feel more confident in taking minutes, and have gained a better understanding of NHS Tayside documents and procedures.